Privacy Policy

To provide accurate government liaison, immigration assistance, and business setup services, we may collect the following categories of information:

• Personal Identification Data: Full legal name, nationality, date of birth, passport copy, Emirates ID, contact number, and email address.
• Corporate & Document Data: Trade licenses, memorandum of association (MOA), Ejari certificates, tenancy contracts, educational degree certificates, and power of attorney (POA) documentation.
• Technical Usage Data: IP address, device operating system, browser type, referral URLs, and interactions on our website for performance optimization.

All information collected is processed strictly for legitimate business and governmental compliance purposes, including:

• Executing visa applications, residency renewals, and Emirates ID processing through official UAE government portals (GDRFA, ICP, MoHRE, DED).
• Drafting and registering company incorporation files, Ejari tenancy contracts, and legal document translations.
• Responding promptly to customer inquiries, quote requests, and consultation schedules.
• Complying with applicable UAE anti-money laundering (AML) and Know Your Customer (KYC) statutory requirements.

We do not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is shared only under specific, necessary conditions:

• Authorized Government Bodies: Submitted directly to relevant UAE ministries and authorities (e.g., ICP, GDRFA, DED, Freezone Authorities) to fulfill requested PRO services.
• Accredited Service Partners: Shared with certified legal translators, courier services, and attestation entities bound by strict confidentiality and non-disclosure agreements.
• Legal Obligations: When strictly required by UAE judicial courts or statutory enforcement authorities.

We employ enterprise-grade technical and organizational protocols to protect client files against unauthorized access, accidental alteration, or disclosure. Measures include end-to-end SSL encryption, restricted access permissions for accredited case managers, and secure cloud storage servers.

Our website utilizes standard session and analytical cookies to improve user navigation, remember form states, and understand traffic trends. You have the option to disable cookies within your browser settings; however, certain site capabilities may operate with limited functionality.

Under UAE data protection regulations, clients maintain the right to:

• Request confirmation and copies of personal data stored within our systems.
• Request immediate rectification of inaccurate or outdated information.
• Request the deletion or secure destruction of processed documents following case completion, subject to mandatory statutory retention periods.

To exercise any of these rights, please contact our data compliance desk at info@virtualpro.ae.

Virtual PRO may update this Privacy Policy from time to time in response to evolving UAE legal frameworks or technological updates. Revised versions will be published on this page with an updated "Last Modified" timestamp.